Patricia Arredondo, Ph.D.
Associate Vice Chancellor, University of Wisconsin, Milwaukee
Interviewed by Carlos P. Zalaquett, Ph.D., L.M.H.C
Department of Psychological & Social Foundations
University of South Florida, Tampa
CZ: The first area that I
would like to address is the person who is the professional. What
defines you as a person and as a professional?
PA: That's a very important question, because in many respects
one cannot separate the person from the professional, and years of
experience have given me a better way of answering that. For me the
person and the professional is values oriented, values based. So, my
values around humanitarianism, my values around caring and giving,
and helping define me as a person, and they have for many, many
years. How I grew up, my responsibilities, and my sense of service,
my sense of volunteerism are all part of that; and, then, of course
my keen attention to multiculturalism is based on my early life in
an immigrant community.
CZ: This is interesting because my next
question is, what led you to become the leader person you are, and I
sense that it's related to your personal history.
PA: I believe in personal history, and when I think of Erickson's
work in the psychohistorical model or framework of how we all
evolve, I think psychohistory is a really good paradigm for thinking
about this question. I grew up in an immigrant community, a
multicultural immigrant community, primarily eastern European. That
gave me multiple perspectives on immigrant lives, including my own
family's. Also it gave me a perspective of some of the issues that
we try to look at today and that became very important for me
professionally, which are issues of pluralism, inclusion, concerns
about stereotyping. Those early experiences were very informative
and formative to the interests I developed. Although, I suppose I
could have thought of other things that were also in the community
or maybe not noticed any of this, because in my family I'm the only
one who became a counselor and a psychologist. So, I think that
independently there were other pulls that I had that made me
curious. I used to think about myself as an anthropologist, you
know, who observe and study, and notice behaviors of people.
CZ: Now let me fast forward to today. What
would you say are your major contributions in your area? I
understand that you are the president of the American Counseling
Association (ACA), and that you have made many visible
contributions; but from your personal perspective, what are your
major contributions to our field?
PA: There are a few that I like to mention. I think it also
speaks to how for me it's been hard to only stay in one realm of the
multicultural arena because everything that I've been part of has
been so interrelated. I would say one of my contributions has been
my research with immigrants. I think of an article that still gets
cited on personal loss and grief as a result of immigration. That's
one of those articles that in our profession offer some concepts,
some guidelines for how to think about the experience of an
immigrant. And if one is an immigrant, perhaps also to look at one's
experience. So that's one.
I think the other, embedded in the multicultural counseling
competencies that I contributed to in several ways within ACA and
within the American Psychological Association (APA), is the
dimensions of personal identity model. That, I think, gives us
another way of understanding human development, personal identity
development, and again, psychohistorical context. I say it's a
contribution because it serves as a template for working in
counseling and in psychology to understand the person as a whole
person and not as part of just one of various social identities. As
you can see, I've attempted to do work where I have felt there are
voids in the profession. Those are two.
Of course the third for me is in the area of the psychology of
Latinas/os where I'm dedicating myself more and more to carving out
an area not only in research but in education and training, and
practice and relationship development. So those are three of the
major areas but I have to admit there's a fourth, which is my work
in the area of organizational development. Here, my work focuses on
diversity and looking at systems change, looking at how groups work
together within an organization. That has again been a contribution
not only in a practical sense but to the literature as well. So
those are the ones you document because you can see them in print or
so forth.
On an interpersonal level, there are other contributions, whether
it's within ACA with the Latina/o interest network, other leadership
roles within APA, and other organizations like the National
Latina/Latino Psychologists Association. For me mentoring is a big
deal and I think mentorship of students, professionals, peers. I
think all of that I value highly. I think its part of the
relationship
CZ: I can attest to that. Now, in many ways
your work on what you consider part of your major contributions was
not part of the mainstream thinking of our field. Therefore, you
became an innovative leader that opened new paths for other people
and for our organizations. What challenges did you face in your path
toward becoming the person you are, and what helped you through
those challenges?
PA: I think the barriers when one tries to be innovative, and as
you say to create pathways, the barriers can be systems as well as
people based. For example, the system may not have room at the time
to accommodate something that was new, such as a new task force, a
new committee, a new book. I can remember making presentations back
in the early to mid 80s on human rights training at the Association
for Counselor Educators and Supervisors' regional conferences that
no one attended. Or, knowing that you were going to submit a
proposal with the title cross cultural and it would be scheduled on
the last day of the conference and no one would come.
CZ: How could you persist in the face of
all this?
PA: Well, recognizing that I believed in this and I wasn't the
only one. So the way to deal with some of these challenges was to
again engage allies. Therefore, with those human rights trainings, I
wasn't the only one standing there by myself because no one came. I
had colleagues who were allies who were very much also believing in
the importance of these workshops and trainings.
I think some of the origin of the barriers is systemic; some of
it is people not seeing the relevance. Our own members at times, you
know, like people who believe all counseling is good counseling. You
know, if you don't have to think about adapting it, or if you don't
have to think about other cultural perspectives.
CZ: Have you observed any changes on this?
PA: I think we are clearly done with that goal to try and help
people understand that adaptation is necessary. But what I would say
is that I have only been successful because I have worked in
collaboration with others who also share these principles and these
values, and that any kind of organizational change is a collective
effort. Thus, the pathways are open because one believes in it and
one works with others.
I think too you don't give up. I think if you truly believe in it
you find ways to make it happen. Creative ways. You also have to
become legitimate in what you do so that that begins to reduce any
kind of barrier or barriers that exist. I think the other is, you
just can't talk you have to perform, you have to deliver. That's one
of the biggest challenges for anyone who's in a new area, creating a
new pathway. You have to back up what you are promoting with action,
different actions, whether it's a workshop or an article, a book,
and so forth. This applies to anything that we do that's new and
that's not considered mainstream; and there are many things that
even in the multicultural area are not considered mainstream. We
have to continue to look at how, for example, multicultural
perspectives are part of everything, and use language that includes
ourselves in what colleagues "would consider mainstream writing and
thinking."
CZ: We talk about your own upbringing in
the multicultural environment that your family was embedded in. You
also mentioned that not every family member would become aware or
would embrace the idea of multiculturalism. What led you to an
awareness of the multicultural and social justice movement?
PA: My own parents and my grandmother were the models for that.
My mother had grown up in the same city where I was born in Ohio,
where she knew what racism was all about. And I know she wanted to
protect us from that. So our education took us into a setting where
we were the only Mexican family in this Catholic school. So there
were ways that I became the "other" very early and I think that was
useful. It was very useful, but I also saw how becoming the other in
a certain social milieu you knew how to begin to work and walk in
different worlds then. And I think the good part of this was that I
saw what was valued in this particular educational setting, which
was being smart, and so you got benefits for that. The nuns were the
ones who were the most empowering for me as a woman, as a girl. So
that was one piece of it. I think another piece was my father. He
was more of a social justice advocate than I realized at the time,
because he was a leader in the Mexican community. He for many years
helped other people who were trying to get their citizenship by
driving them to Detroit, to go to the Mexican consulate. People
would come to our home and he would help them do some financial
planning. You know, small things, but he was very good with
finances. He was a helper in that way, I mean he was a steel worker,
he didn't have professional skills, but he was very smart and I saw
that activism on his part. He didn't march, but he showed me a
different way of behaving.
CZ: I see....
PA: ... and then my grandmother, who also came from Mexico,
unprepared educationally. She came from a rural village, so what I
saw with her was a spirit of transcending oppression. She had to
have a lot of drive and fortitude to have run away from home, to
have established herself in the United States. And, once my
grandfather died, she survived him 44 years, to really make a place
for herself. She had a home, a job, so when she passed away she had
left a home, she had left a will, she had left resources for her
daughters. I look at that and her self-empowerment, I guess is what
you would say, and her willingness to not be stopped by obstacles.
She didn't know the language, but she knew how to work. At the same
time, she cared a lot, and that's something I always remember about
her. Always opening her doors to new neighbors that didn't have a
lot. We had a lot of new families who came from Puerto Rico and she
became very much of a friend to some of these families. So I think
all of those were examples in my immediate world that impressed me,
in some way or another, because you know I pursued all of these
avenues...
CZ: I can see the resemblance. This
represents the foundation, but you became a part of a whole
multicultural and social justice movement. How did you get involved
in this movement?
PA: If I were to identify a couple of things early on, I'll just
mention one or two. One was when I was still in junior high or high
school, I went to the Puerto Rican church to be a volunteer. There
were missionary nuns and I think I was very interested in being in a
Spanish speaking milieu because that was very new to me. It was a
Spanish speaking parish. Where I went was English speaking and it
was eastern European as I mentioned. So I felt just the cultural
connection and the language connection. So I started doing some
volunteer work there. It was very small but it gave me an idea of
some of the circumstances people were coming from and some of the
struggles people were experiencing as well trying to become settled
in a whole new environment. I'm not just saying the fact that it was
the States versus the Island, but also the weather. You know, you
are from the Caribbean and you come to northern Ohio.
Also, I learned about the power of educators. There was an
incident in one of my high school classes where a young Puerto Rican
student was marginalized in an advanced Spanish class even though
that was his language. We could have all benefited from it, but the
teacher didn't know how to integrate him. I then reached out to him
because I knew enough Spanish that I felt I could relate to him and
bring him into the conversation. Those are two examples that stand
out. So my sense of myself in terms of being a Latina was very
strong early on, even though it wasn't perhaps popular or something
that you got a lot of points for in society.
I think in terms of really making this a movement into my
professional world was when I was a high school counselor and I had
the opportunity to help a high school open its doors to immigrants
from different countries. To help these refugees who came from the
Soviet Union, Vietnam, China, I led an organizational intervention
even though I didn't know that's what I was doing. What I knew was
that how we were trying to assimilate these kids was not going to
work. Therefore, I formed a team of teachers and counselors and
administrators so we could think of the best way to help these
students be successful. They were at our door, they spoke different
languages, they came with different needs, and they came with
different academic preparation. We had to find a way that our system
could be adapted from the point at which they showed up at the
school to the time they graduated. That was a very important foray
for me into picking leadership. I think that I've not shied away
from sticking my neck out on things when I believed they were
important to be done and that they would serve a greater good.
CZ: I imagine that, as you faced some
challenges while growing up, you also faced some challenges in
becoming a multicultural and social justice person. Do you remember
some of those challenges?
PA: Some of the challenges were in the profession. I would say
from people who would think that that's all I knew how to talk about
and would in so many ways say that. Would also not understand how
multiculturalism was part of counseling. Who thought that all I was
talking about where ethnic minority people and that the deficit
paradigm was still part of their thinking. So it was at times trying
to explain it, trying to dissuade people from the idea that all
counseling is good counseling and that all you had to do was give
positive unconditional regard; or that all you have to do is attend,
and not appreciating the cultural biases in all of those practices
that are taught. Without saying that I'm doing a disservice to the
profession, but if we don't question, you know, where are we? So I
think those were some of the challenges. I think as well, as I said
earlier, sometimes within associations there are rules or by-laws
that sometimes get in the way. But I had to figure out ways to
negotiate those. So I think you have the interpersonal and you have
the systemic challenges. Also timing is sometimes a challenge.
Sometimes I've been ahead of the curve, because now it's okay to
talk about Latinos and counseling, you know. In the 90s it was like
thinking that all I was talking about was Mexicans because people
didn't really understand the diaspora of Latinos.
CZ: Who and what helped you in this process
at the professional level?
PA: At the professional level, in the early 80s there were about
5 or 6 of us who got together for the human rights work. For
example, a colleague of mind who's still around, Holly Stadler,
who's the chair at Auburn. Then, there was the Association of
Counselor Educator's Supervisors. I wanted to make sure my model of
personal identity talks about the intersection of identities. Very
important for me is gender; and, therefore, very important for me is
women's visibility and leadership in professional associations. So
within ACES, I pull together a group of women because I felt we
weren't at the table and we developed the women's interest network
of ACES, still around and in different regions. More importantly, I
think in pulling together with other allies from across the country,
and in those days we didn't have the internet, so I was on the
phone, I've felt a sense of we-ness and empowerment that we all
needed as women. We became a vehicle for helping women look at
professional development and such things as getting mentored, and
the backing and promotion and tenure. Also, breaking into leadership
within ACA in particular, that's where I did a lot of this work. So
I felt as though we were creating systems of change. Prior to that
there had only been one woman president of ACES. Subsequently there
have been a number of women presidents of ACES. I think this is one
of the catalysts frankly for that to occur. Also I would say in AMCD,
the Association of Multicultural Counseling and Development, of
becoming the first Latina president, of the first non-African
American president in the association's history, and I came in the
25th year of the association. Subsequently we've had three Latino
presidents, an American Indian, an Asian, so I think those are
pathways that I've helped open. Again in relationship to colleagues,
Bernal Baca has been a very key person, Azara Santiago Rivera, and
now the networks growth, you know with Michael D'Andrea and Judy
Daniels and people like that from the National Institute for
Multicultural Competencies. So I think that all of these are allies.
CZ: What a rich experience to be a witness
of the before and after.
PA: Yeah.
CZ: From that perspective, what are your
reflections of the status of the multicultural and social justice
movement in our field today?
PA: I think we're in a maturing phase of the multicultural
presence in the field of counseling and psychology. I think the
maturing requires us to become not just empiricists in this area.
Not just to say we have the empirical data so this legitimizes us;
but to be able to take our concepts and our models further into
mainstream counseling and psychology, number one. Number two, when
you think about counseling and psychology, and the specialty areas
within these disciplines, to be able to get social justice into them
in particular. I think maybe incorporating a certificate where
people could get to know how to do advocacy and so forth because in
a regular counseling program you don't get all of that. With the
multicultural area, for me that all counseling needs to be
multicultural, so if I were to teach counseling theories, and I
haven't had the time to do this, I would write a new counseling
theories book that is totally based on multicultural models. I think
if we're only teaching the basic skills, if we're only saying that
these are the four or five legitimate theories of counseling in
today's world, I think we're not giving our students, our
professionals, enough to work with. I believe we are in a maturing
stage, and that there's more to come.
CZ: Interesting, you mentioned this because
it leads into my next question, where will the area of multicultural
counseling and social justice go in the future?
PA: I think that is the whole model. All of these models, these
ideas are very interdependent, they're very integrated. The world is
becoming more and more complex. Our borders, all borders, are more
fluid. We can be sort of forerunners using some of the work and the
models to really advocate for change cross-countries, in a very
international way. It's one thing to use this in the states, but I
think in states like Kuwait if we use some of this when we're trying
to do some political negotiations we could be benefiting our
processes of understanding the other. Also within countries; you see
what's going on in France, you see what's going on in some other
European countries that have really not dealt with the various
social cultural groups in their countries. I think many of our
models are very practical and useful there as well.
CZ: Which is interesting because it also
reminds me that we have always spoken about how important
multiculturalism seemed to be for countries that defined themselves
as diverse and embracing of diversity, like France; and now their
situations seems to suggest that they weren't as embracing nor as
aware of the complexities of diversity as they seemed.
PA: Right.
CZ: Furthermore, I just got back from a
visit to South America and I noticed that countries that were
supposed to be the "other," the representatives of diversity, they
are also facing challenges in terms of diversity because of
immigration. So I see this, in a sense, as a global concern.
PA: I believe so. I think we've learned a lot by studying social
systems and by looking at ourselves. I always said that the United
States was like a social experiment inso much that it brought people
from so many different cultures and backgrounds together. In our own
struggles to try and sort things out, particularly in the areas of
counseling and psychology, we've given it a lot of thought not only
from an academic research, but also in pragmatic ways, I think we
have a lot learned, and are continuing to learn, that can be
beneficial elsewhere. I really believe that.
CZ: What advice do you have for
professionals who want to increase their multicultural social
justice competences?
PA: Two ideas occur to me immediately and they both take the form
of volunteerism. I think one has to become engaged in social justice
advocacy. I think there are volunteer efforts probably in one's own
community, where you can be both a participant and an observer of
how systems work and how systems may disenfranchise people; and at
the same time what you believe can be done to improve that. I think
we clearly have a lot of areas in this country, where people don't
have a great quality of life. Those are opportunities, whether it's
through habitat for humanity, or through something in your own
neighborhood where you can be a volunteer in your own town. Where I
think we begin to see it differently than we read about in a
textbook. I know oftentimes people want to go to another country for
an emergent experience and I think that's certainly beneficial if
you want to really get immersed in another language, like Spanish.
That I think is another way. But it's important to go not taking a
missionary attitude, because you're there to learn, you're not there
to be a missionary, and do conversion. So I think that how one
approaches that, in any of those settings whether here or in another
country, you have to go in as a learner and not an expert.
CZ: Now we have focused on conversation
with multiculturalism and social justice, now let me ask you a
larger question in terms of the overall state of our field. When you
think about counselors and psychologists what comes to your mind in
terms of where we are right now?
PA: Well in some ways we are in transition. I think about
counseling because certainly from the professional association side
I have a window into looking at the various specialty areas and
settings in which counseling takes place. Whether it's school
counseling, or whether it's an educator, or the people who are
involved in family counseling, what I believe it becomes more
important is to see how the integration across these specialty areas
and settings is becoming more and more necessary. You can't just
treat the substance abuser, you have to treat the family. You can't
just treat the child who's being bullied in a school setting without
treating the family, without looking at the system in which this
bullying is taking place, without looking at the larger context of
society that allows, or in some ways has permitted bullying to take
place with certain types of children. So I think that as the
profession, we are moving, or needing to move in a way that there is
more transparent across our specialties, across the settings, and
more interdependent. Clearly embedded in all of this are
multicultural perspectives or models; all about human development is
multiculturalism. So I think taking that forward is going to cost us
some conversations, is going to cost us some disagreements, but I
think persistence in that is essential. People are floundering right
now. Seeing immigrants in Nebraska, seeing immigrants in North
Carolina, people don't know what to do. It's not just counselors,
obviously all of the civil servants need a lot of work in this area
and I think counselors can be very valuable for that.
CZ: Is there something that I should have
asked you and I haven't?
PA: I would like to answer the rest of that question in another
way too. I believe we need to look outside of the Euro-American
models of counseling, the Euro-American theories that we base so
much of our training and research and practice on. We need to look
at indigenous models of helping, indigenous models of psychological,
physical, spiritual well being. I think we really have to approach
wellness or think about counseling as a profession of wellness. If
we approach ourselves as a profession of wellness and helping both,
the wellness paradigm allows us an opportunity to look at how
wellness occurs in other settings. I mean there are wellness models
that exist that try to attend to a whole person, the physical, the
spiritual, and the emotional. As whole people we bring this
indivisible identity with us. So, I would like to begin to look
outside of ourselves not in a way similar to the anthropologists,
who looked at other cultures as exotic. These aren't exotic ideas
about the whole person; these are long-standing beliefs and
practices. I would like us to see how we better incorporate the
body, and the mind, and the spirit together as we do our helping and
as we in fact try to promote psychological well being.
CZ: I've noticed this is a trend in your
writing, in your presentations, and in your interaction with other
people. When you speak about looking outside our known models, you
become very passionate about it. Why do you become so passionate?
PA: Well I think that I've always been ... I've based a lot of my
work by looking out, and I know that there's a richness in all of
the cultural practices and belief systems in other countries and in
particularly in the indigenous. It's like going back to our roots
and looking at the roots of human kind; and seeing what those roots
have been because they've transcended centuries of existence. We may
be in a modern cybertech world, but fundamentally there are a lot of
cultural messages that are embedded in what we do that we probably
just haven't noticed, number one. Number two, I think that there are
other civilizations that have existed for many, many centuries that
we can continue to learn from. I always believe in turning out. We
don't want to be culturally encapsulated. That's why I think we
really need to continue to go out, and I clearly have that as an
ongoing part of my agenda.